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My Argos Card Website & My Argos Card App Privacy & Cookie Policy


Home Retail Group Card Services Limited, a company incorporated in England, is a member of the Home Retail Group ("the Group"). The Group ("we","us") also includes Homebase Limited, Argos Limited, ARG Personal Loans Limited, Home Retail Group Insurance Services Limited and their associated companies. A full list of companies is available upon request from the Data Protection Compliance Manager, Home Retail Group, 488-499 Avebury Boulevard, Milton Keynes MK9 2NW.

Use of your Personal Information

When you use certain products and services, you may be required to provide your details, for example, in applying for an Argos Card. For an explanation of how your information will be used, please refer to the specific privacy policy statements, which will be brought to your attention for such specific products and services.

We may also use your information for the following purposes:

  • To administer our website and mobile application services.
  • For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.
  • To administer any prize draws or competitions you may enter.

Marketing Programme & Communications

When you provide us with your information, the specific privacy policy for any product or service will explain to you how we may use information to select products or services which we think will interest you.

We may keep you informed of such products and services (including special offers, discounts and competitions by any of the following methods: e-mail, telephone, push notification, SMS text message, post, on-screen via the mobile app or otherwise (including products and services of other companies and organisations) which we consider may be of interest to you. If you do not wish to receive such information via post, email, SMS, web or phone you will be provided with the ability and means to opt out of marketing via each channel of communication or you may call 03456 400 700 to speak to an advisor. Via the mobile app, as part of the terms of use of the app, you will not be able to turn off its marketing functionality but you will be able to turn off push notifications related to marketing in order to never be told about new offers, discounts and competitions.

Disclosure of your Information

We may give information about you to the following, who may use it for the same purposes as set out above:

  • to other companies in the Group
  • to employees and agents of the Group to administer any accounts, products and services provided to you by the Group now or in the future
  • agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs
  • to other organisations for the administration of prize draws or competitions
  • to anyone to whom we transfer or may transfer our rights and duties under our agreement with you
  • if we have a duty to do so or if the law allows us to do so

In carrying out any of the above activities, we may transfer data outside the European Economic Area to countries which may not necessarily give you the same level of protection in the use of your personal information.

Cookies

The website and mobile application use cookies (tiny text files that contain small amounts of information that a website and application can send to, and store on, your computer or device). Cookies may be used by us to provide you with, for example, customised information make our website and app more user-friendly. This may include, for example, remembering your Login or registration details for you so you don’t have to re-enter them every time you visit the website or app. In addition, cookies allow us to understand who has seen which pages to determine how frequently particular pages are visited and to determine the most popular areas of our website and app.

We are required to provide you with clear and comprehensive information about the cookies which we use on the site and to obtain your consent to the use of the cookies. In order to comply with these requirements we have prepared a cookies policy setting out information about cookies, detailing the cookies we use and providing information on how to manage cookies on your computer.

By using the My Argos Card website and mobile app you are agreeing to our Privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies.

For full details about our cookie policy, please see our 'Cookie Policy' page.

Your web browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites. We do not use your IP address to identify you personally.

Security

We will treat all of your information in strict confidence and in accordance with all applicable data protection and privacy laws and we will endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

When you enter personal details on this website you may see your browser show a padlock or key at the bottom right hand side of your screen. For more information about the security settings double click on this icon when it appears.

General

Please be aware that our website and app may link to web sites belonging to third parties outside of the Group which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites.